مقایسه میزان پاسخ دهی بیمارستان های خصوصی و تامین اجتماعی شهر تهران
نویسندگان
چکیده مقاله:
Background: Three aspects of health, responsiveness rate and equitable financing introduced as the main goals of health systems. In this study, responsiveness rate was assessed among private and social security hospitals in 2013. Materials and Methods: The descriptive-analytical study conducted as a cross-sectional one among 10 hospitals in Tehran city (20 percent of total social security and private, 8:2 respectively) in 2013. Study population consisted of all inpatients and outpatients referee to eight private and two social security hospitals and 333 subjects selected to data gathering randomly. The valid and reliable World Health Survey questionnaire was utilized. Data was analyzed by SPSS17 using descriptive statistic, Mann–Whitney and Kruskal–Wallis tests. Results: In points of view among inpatient and outpatient, the mean score of responsiveness rate were 4.1±0.71 and 3.7±0.60 respectively. These amounts estimated 4.4±0.46 and 3.2±0.82 for inpatient and 3.8±0.58 and 3.5±0.63 for outpatient in private and social security hospitals respectively. Also, the mean score of responsibility rate assessed 4.4 in private hospital which was higher than social security ones (3.2); and this difference was statistically significant (P<0.001). Conclusion: Responsiveness rate dimensions were evaluated moderate to high among assessed hospitals. These results were enhanced in private hospitals rather than social security ones. It is recommended that hospital managers should pay more attention to client and mechanisms to improve responsiveness rate and providing more services quality.
منابع مشابه
مقایسه میزان پاسخ دهی بیمارستان های خصوصی و تامین اجتماعی شهر تهران
زمینه و هدف: سه محور سلامتی، پاسخ دهی و تامین مالی عادلانه به عنوان اهداف اصلی هر سیستم بهداشتی معرفی شده اند. در این پژوهش، میزان پاسخ دهی بیمارستان های خصوصی و تامین اجتماعی شهر تهران در سال 1392 بررسی شد. مواد و روش ها: مطالعه حاضر از نوع توصیفی- تحلیلی بود که به صورت مقطعی در 10 بیمارستان شهر تهران (20 درصد از کل بیمارستان های خصوصی و تامین اجتماعی شهر تهران: 8 بیمارستان خصوصی و 2 بیمارستا...
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عنوان ژورنال
دوره 14 شماره 4
صفحات 29- 39
تاریخ انتشار 2015-12
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